What is JustAnswer?

JustAnswer is a website that allows users to ask questions and get answers from experts in various fields, such as legal advice, health advice, and technical support. The website also offers live chat and phone consultation services. Users can ask a question by submitting it online and paying a fee, after which they will receive an answer from a qualified expert.

JustAnswer is a website that was founded in 2003 by Andy Kurtzig, a entrepreneur and software engineer. The company is based in San Francisco, California and has been providing online question and answer services to people around the world for nearly 20 years.

JustAnswer has a network of experts in various fields who are available to answer questions from users, who can ask questions and get answers by submitting them online and paying a fee. The website also offers live chat and phone consultation services. JustAnswer has received positive reviews for its convenience and the quality of the answers provided by its experts.

What popular features do you get with JustAnswer?


  • Expert advice on demand
  • Various categories of expertise

  • Fast response times
  • Verified experts

  • Secure payment options
  • 24/7 availability

Who is JustAnswer ideal for?

JustAnswer is ideal for people who are looking for quick, expert answers to specific questions or problems. It is particularly useful for individuals who need assistance with technical or specialized topics such as legal, medical, automotive, and home improvement issues. The platform is also a good fit for people who need information and assistance outside of regular business hours, as experts are available 24/7 to provide answers. It’s also perfect for people who have a question that they can’t find the answer to easily or don’t have the time to research themselves. JustAnswer is also beneficial for people who are looking for an affordable alternative to hiring a professional in person. Overall, JustAnswer is an ideal solution for people who need quick and expert answers to specific questions or problems, and it’s a great resource for those looking for an affordable and accessible solution.

Pros and Cons

  • Wide range of experts available
  • Convenient online service
  • Quick response time
  • Satisfaction guarantee
  • Mobile app available


  • Fees required to ask and receive answers
  • No guarantee of accuracy of answers
  • Limited to certain fields of expertise
  • Potential for conflicting or biased advice
  • No ability to browse previous questions/answers

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How much does JustAnswer cost?

*based on information provided by the vendor. Actual cost may vary.

JustAnswer charges a fee for users to ask questions and receive answers from its network of experts. The cost of a question depends on the category it falls under, such as legal advice, health advice, or technical support. Some categories have a fixed fee for each question, while others have a range of fees depending on the complexity of the question. JustAnswer also offers subscriptions for unlimited access to its network of experts in certain categories. In general, the cost of using JustAnswer is higher than the cost of using other question and answer websites, but the website claims to offer high-quality answers from qualified experts.

JustAnswer Customer Support

JustAnswer offers customer support through a variety of channels. Customers can contact the support team via email, phone or through the website’s contact form. The company also has a comprehensive FAQ section that covers many common questions and issues. Additionally, customers can also access a community forum where they can interact with other customers and experts to get their questions answered. JustAnswer also offers a live chat support feature where customers can chat with an expert in real-time. Moreover, the company also offers a satisfaction guarantee, where if a customer is not satisfied with their answer, they can get a refund. Overall, JustAnswer provides a range of support options to assist customers with their questions and issues, including a knowledgeable support team, FAQs, a community forum, live chat support, and a satisfaction guarantee.

Conclusion

JustAnswer is a valuable resource for anyone seeking expert advice or answers to specific questions. The website has a wide range of experts in various fields, including legal advice, health advice, and technical support, and offers convenient online and mobile services for users to get the information they need. With a satisfaction guarantee and quick response time, JustAnswer is a reliable and trustworthy source for answers to your questions. So if you have a question that you need a qualified expert to answer, give JustAnswer a try and see the benefits for yourself.